Support

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  • How do I unsubscribe (cancel my subscription)?

    👉 If you purchased your subscription from the Apple App Store Open Subscriptions on your mobile device. Tap Clime Tap Cancel Subscription or Cancel Free Trial. If there is no Cancel button, or if...

  • How can I add a location in the app?

    👉 To add a location directly from the map, follow these steps: Tap and hold the map on the desired location—a red pin will be dropped there Tap the plus icon in the bottom-left corner 👉 To add a...

  • How can I add a location?

    Follow one of the solutions below to add a new location: 👉 Map Tap the screen in the specific place—a blue pin will be dropped there Tap the star in the top-right corner 👉 Location's list In th...

  • Issue with widget

    We can confirm that our team is aware of issues with the widget getting updated.Please note that the lifetime of a bugfix can vary significantly depending on a multitude of factors, including its r...

  • Refund Policy

    Last updated: April 29, 2026At Clime, we strive to make your subscription experience simple and smooth. This Refund Policy explains when and how refunds may be issued for our services.As set out in...